Terms of service


TERMS OF SERVICE

Terms of Service for Hopiva

These Terms of Service govern your use of the website and services provided by us. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. Account Terms

By using our website, you confirm that:

  • You are at least the age of majority in your jurisdiction

  • You will provide accurate, complete, and current information

  • You are responsible for maintaining the confidentiality of your account details

We reserve the right to suspend or terminate accounts that provide false or misleading information.

2. Pricing and Payment

  • All prices are listed in applicable currency and may change without prior notice

  • Payment must be completed at checkout using approved payment methods

  • We reserve the right to correct pricing errors at any time

  • In case of pricing mistakes, we may cancel or refuse orders

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate. However:

  • We do not guarantee that all information is error-free

  • Colors and appearance may vary due to screen differences

  • Products are subject to availability

4. Order Acceptance

  • All orders placed are subject to acceptance by us

  • We reserve the right to cancel or refuse any order for reasons including:

    • Suspected fraud

    • Incorrect pricing

    • Product unavailability

If your order is canceled after payment, a refund will be issued.

5. Shipping and Delivery

  • Orders are processed within 7-14 BUSINESS DAYS.

  • Delivery timelines may vary based on location and external factors

  • We are not responsible for delays caused by shipping carriers, customs, or unforeseen events

Please refer to our Shipping Policy for more details.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

  • Customers must follow the return guidelines provided

  • Refunds are issued after inspection of returned items

7. Prohibited Uses

You agree not to use our website:

  • For unlawful or fraudulent purposes

  • To violate any applicable laws or regulations

  • To transmit malicious code or harmful content

  • To interfere with the website’s functionality or security

We reserve the right to terminate access for violations.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Hopiva shall not be liable for any indirect, incidental, or consequential damages

  • We do not guarantee uninterrupted or error-free service

  • Your use of the website is at your own risk

9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.

11. Contact Information

For questions regarding these Terms, please contact us:

📧 Email: hopiva.business@gmail.com